Town Limousine holds the right to charge the client's credit card in the case of a "No-Show"
A "No-Show" is defined by a client who books a reservation and doesn't show or cancel it (see cancelation policy). For Airport pickups, our driver will wait 30-45 minutes after the flight lands until we try to contact you via phone number provided. The driver will wait an additional 15-25 Minutes after first contact attempt. If no contact is made to Town Limousine, the driver will contact Ground Transportation and have the attendant page the client by name provided to report to the desk.
For pick-ups at Hotels, Houses, or other, Town Limousine will allow a 15 Minute grace period until contact is attempted either via Phone Number or Hotel Staff. Town Limousine will not attempt to make any further contact that may invade client's privacy (e.g. knocking at client's door). If contact is made with Town Limousine, the 15 minute grace period will result after in a waiting fee determined by the company.
Town Limousine is not responsible for...
any items left in the car.
any damage to vehicle done by client and/or his/her guest(s).
acts of god, unforeseen traffic, accidents, etc that may delay travel time.
any damage to client's items